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Return Policy

At Unwavering Endeavors, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

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Returns

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You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all original contents, including any user manuals/instructions, booklets, leaflets, safety information, warranty cards/warranty details, stickers, or other promotional inserts.   

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Return Process

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  1. To Initiate a Return: To initiate a return, please contact us at unwaveringendeavors@yahoo.com with your order number, details about the product you would like to return, and why you would like to return the product. 

  2. Return Authorization: Once your return is approved, we will provide you with a Return Authorization (RA) number and return shipping address.

  3. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

  4. Packaging: Securely pack the item in its original packaging, and include your RA number. Please also clearly write the RA number on the outside of the package.

 

How Refunds Are Issued

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We strive to process refunds promptly and efficiently.  Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.

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  1. Refund Approval Notification:

    • If your return is approved, we will promptly initiate a refund to your original method of payment. You will receive a notification email confirming the refund has been processed.

 

Note:  Credit/Debit Card Payments:

  • Refunds for purchases made using a credit or debit card will be credited back to the same card used for the original transaction. It may take 2-7 business days for the refund to appear on your statement, depending on your bank's policies.

 

Partial Refunds

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  • In some situations, only partial refunds are granted (if applicable):

    • Any item that is returned not in its original condition, or is damaged, or missing parts for reasons not due to our error.

    • Any item returned more than 30 days after delivery.

 

Late or Missing Refunds

 

If you haven’t received a refund yet:

  1. Check Bank Account:

    • First, check your bank account again.

  2. Contact Credit Card Company:

    • Contact your credit card company; it may take some time before your refund is officially posted.

  3. Bank Processing Time:

    • Contact your bank. There is often some processing time before a refund is posted.

  4. Contact Us:

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